“Doing our research, when a driver would reach towards a touch-screen interface in any vehicle, they would unintentionally apply torque to the steering wheel, and the vehicle would drift out of its lane position,” said Matthew Valbuena, Mazda North America’s lead engineer for HMI and infotainment.
“And of course with a touchscreen you have to be looking at the screen while you’re touching…so for that reason we were comfortable removing the touch-screen functionality,” he added.
The head-up display that top trims of the Mazda 3 get is now projected onto the windshield. The amount of time it takes the eyes to focus on the head-up display is greatly reduced because it’s now focused on a point 7.5 feet ahead of the driver.
I think this shows that just because a technology seems better (touchscreens are in all our phones!) or is newer (everything analogue should become more digital over time!) does not mean it will be a better user experience.